Recently a few of our customers users who use Microsoft Edge have been unable to complete orders via our shop - In order to solve this issue, please enter the site through the most updated version of Microsoft Edge. Alternatively, you can use Safari or Chrome browsers.
We have compiled a list of useful tips to try if you are ever experiencing issues with your browser.
• List of supported browsers with our site - Supported Browsers
• How to clear the browser cache - Clearing the Cache
• Incognito Mode - Opening the browser in incognito mode
• Temporarily Disable Antivirus software
Temporarily disable your antivirus software (it may be interfering with your ability to load certain websites) and then reload the site.
• How to Disable Add-ons and Extensions
To disable your Google Chrome extensions:
Open Google Chrome.
Click the More icon .
Select More tools and click Extensions.
Deselect the Enabled checkbox.
To disable your Firefox extensions:
Click the Menu icon .
Select the Extensions or Appearance panel.
Select an add-on and click Disable.
Click Restart now (your tabs will be saved and restored after the restart).
To disable your Internet Explorer extensions:
Open Internet Explorer.
Click the Tools icon.
Select Manage add-ons.
Under Show, select All add-ons.
Select an add-on.
Click Disable and then Close.
To disable your Edge extensions:
Click the More icon.
Right-click an extension and select Turn Off.
To disable your Safari extensions:
Click the Safari menu and select Preferences.
Select an extension and deselect the Enable checkbox.